William S Wcw
map-marker Nashville, Georgia

Can’t get in contact with anyone. Can’t get a phone number

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Need a phone number to call and ask about my subscription but cant get an actual number that works. The number I finally found didnt work.
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Pros:
  • Good ideas
Cons:
  • Impossible to reach

Preferred solution: Need phone call

User's recommendation: Be careful

Linda E Lan

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Verified Reviewer
| map-marker Centreville, Virginia

Magazine subscription duplicate!

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original subscription was November 2022, I received an email about subscribing to GH, $20 for a year, so I sign up as I am truly enjoying your magazine!!! It didn't dawn on me that I would get a whole new subscription instead of extending the one I already have. I would be very grateful if you would stop sending me duplicate magazines and tack my new subscription onto my old subscription that ends in October 2022. Please feel free to contact me should you have any questions. Thank you for your consideration. Linda Eilbert
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Preferred solution: My new subscription tacked onto the end of my old subscription instead of getting duplicate magazines!!!

Eilene P

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Verified Reviewer

Cannot pay online

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The link to pay my subscription www.goodhousekeeping.com/pay is NOT working. I've tried multiple times over a three day period. Lots of encouragement to pay online instead of by mail. I've wasted at least two hours trying to make it work. No luck.
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Preferred solution: I'd like to pay for my subscription, but the online option is NOT working.

Anonymous
map-marker Los Angeles, California

Pay bill

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Trying to pay my bill but unable to connect with anyone. Dont like to use automated system due to fact that there are so many ways someone who logs in can get your information and scammers can get information on you. Would be nice to talk to a real person
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Preferred solution: My bill paid and no longer receive magazines

Joyce S Wcf
map-marker Thermal, California

Need to change address

I ordered magazine on Amazon. Said that the magazine was sent out o July5th.

Never received the magazine. Want to make sure my address gets changed. I was living at 82233 Cochran Dr. Indio, Ca.

92201 Had P.O. Box 2612 Indio, Ca. 92202. I have moved since then.

Need to have it mailed to Joyce Simonette P.O. Box 975 Thousand Palms, Ca. 92276. Please let me know the outcome.

I did call the phone number several times, only to be told several times that they could not answer the phone and to try later.. This is not good customer service... Amazon took the money out of my checking account.

They said magazine was sent out on July 5th 2022. Here it is the June 16th and still no magazine.

Thank you, Joyce Simonette

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Preferred solution: Deliver product or service ordered

Elsie C Szi

Good Housekeeping charge automatic

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I am being charged automatically for Good Housekeeping and I dont want that I wand a paper bill!! So I can decide whether I want the mag for another year and besides I do not give approval to charge me for anything. Keep your hands out of my visa and bank account!!!
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Preferred solution: I would like to get paper bills from you every year. I don’t want you charging my account.

User's recommendation: Get a paper bill

Priscilla D Exz
map-marker Columbia, South Carolina

Refer to message entered. If I could give a negative review, it would be at least -000.

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Don't know what else you can expect me to add to what's been said. Will be cancelling subscription. I am so looking forward to all the hoops to jump through there also. TRIED TO ENTER ORDER # 993326, BUT WOULD NOT LET ME.
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Pros:
  • Like magazine
Cons:
  • Impossible to reach
  • No means of contacting cs except by snail mail
  • Impossible to deal with

Preferred solution: Deliver product or service ordered

User's recommendation: Never, ever subscribe to GH mag and GH+ all access digital!

Grace P Urg

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Verified Reviewer
| map-marker West Jefferson, North Carolina

Scam info?

I tried to find if was a scam , Could not confirm from You if this prize was or not!! I was told by phone calls from Consumer Protection program saying I had won 1,600,ooo.oo But I had to send them abour 7,800.oo for insurence before they would send This ! No clear answer! Was this real?? Did I miss out Out ! Do You have company that sends out your prizes?? Thank You!
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Preferred solution: 1,600,ooo.oo

Anonymous
map-marker Waldport, Oregon

Cancel automatic renewal

I couldn't navigate through all your questions. YES! I want my auto renewal totally canceled!! I no longer even glance through it.
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Preferred solution: Stop subscription

Anonymous
map-marker Huntsville, Alabama

I have returned the notices to renew my subscribition stating CANCELL on them. I do want to receive this magazine anymore. I am to old to be interested in any of your articles.. PLEAE CANCEL.

Keep getting renew notices from you after I have sent 2-3 notices to cancel. A I have stated befor, I do not enjoy reading Good Housekeeping anymore
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Viki T Lfi
map-marker Washington, District Of Columbia

Cancel subscription

I'm receiving GHK, Woman's Day and Food Netwok. I want to know if I owe anything. I have a special offer card here there that says these 3 magazines for just 999. I'm receiving those magazines. Was magazine's. But after this Subscription expires, I would like to terminate the service.no comments
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Cons:
  • No comment

Preferred solution: Cancel when this subscription ends.

User's recommendation: No comments

Julie R Jos
map-marker Madera, California

Subscription recived that i did not order; this is NOT right!

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I did NOT authorize a subscription; yet a magazine arrived today w a bill. This is unacceptable. This mess is akin to YELLOW JOURNALISM which was William Randolph Hearsts primary moniker. Its offensive that your company engages in this bothersome & idiotic practice!
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Cons:
  • Poor
  • Being billed and never ordered the good housekeeping magazine

Preferred solution: Cancel the subscription I DID NOT AUTHORIZE; Place my name and contact info on your DO NOT SOLICIT EVER!

User's recommendation: No interest in a magazine that panders to old patrons.

Wilma s Nkz

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Verified Reviewer
| map-marker Knoxville, Tennessee

Excess charge

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GH coerced my wife (Wilma Shular) to pay $27.28 for 1 yr subscription. Then she got an offer in the mail for $8.00 for 1 year. I want to CANCEL the subscription for $27.28 . immediately/. We are angry with GHMag. for the way you have handled this. Wilma Shular, enjoys GHMag. but will not tolerate the way they deceived her.
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Loss:
$20
Pros:
  • Good magazine

Preferred solution: Full refund

Rahaf Nqc

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Verified Reviewer
| map-marker Osprey, Florida

Only good

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Id like to know why I was charged 3 times for an order on my credit card. Then I see a subscription was only 12.00 advertised.
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User's recommendation: Make sure you know what your paying for. Check

1 comment
Rahaf Nqc

Check your account for overcharging!

Kathy S Ump

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Verified Reviewer
| map-marker Pinellas Park, Florida

Not receiving magazines nor free cookbooks

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Phone said not receiving calls call back another time just start sending magazines and 3 cookbooks I can't get any help on passed customer thing here can't get anyone answer phone said not receiving calls my proof was by phone and I'd have go bank show debit payment not ordering anymore if don't send
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Pros:
  • Good magazine if i get the chance to pursue again
Cons:
  • Pd for not received
  • Never received

Preferred solution: Deliver product or service ordered

User's recommendation: Not pay by phone because I didn't get books can't ge and this here not helping on heret through now nor free cookbooks